At Goodwyn Tea we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you i.e. Wrong Quantity, Defective, Damaged, Or Significantly different from the description given, You are completely protected. Goodwyn offers a 10 day return/replacement guarantee for all such items. All returned items must be unopened and in resalable condition. All returns will be issued store credit(valid for one year from date of issue) or equivalent exchange.
To cancel your order, send us an email to support@Goodwyntea.com with your order details and we'll cancel it promptly.
Please note that we do not accept cancellations once the teas have been dispatched from our fulfillment center.